{"id":16514,"date":"2026-05-19T12:21:10","date_gmt":"2026-05-19T18:21:10","guid":{"rendered":"https:\/\/www.fontur.gob.ve\/?p=16514"},"modified":"2026-05-19T12:23:06","modified_gmt":"2026-05-19T18:23:06","slug":"trabajadores-de-fontur-recibieron-capacitacion-sobre-atencion-al-usuario","status":"publish","type":"post","link":"http:\/\/www.fontur.gob.ve\/?p=16514","title":{"rendered":"Trabajadores de Fontur recibieron capacitaci\u00f3n sobre atenci\u00f3n al usuario"},"content":{"rendered":"<p style=\"text-align: justify;\">En aras de mejorar el trato con el p\u00fablico, este lunes 18 de mayo trabajadores de Fontur recibieron el Taller \u201cBuenas Pr\u00e1cticas de Atenci\u00f3n al Usuario\u201d, dictado por el Instituto Nacional de Turismo (INATUR), como parte de las pol\u00edticas de formaci\u00f3n del personal impulsadas por presidente de Fontur, Gerardo C\u00f3rcega.<\/p>\n<p style=\"text-align: justify;\">Durante la actividad, que se llev\u00f3 a cabo en el piso 6 del edificio Jabillito de Fontur Caracas, la facilitadora de INATUR, Inney Romero, destac\u00f3 que la atenci\u00f3n al cliente y a los usuarios es un arte que debe ser practicado todos los d\u00edas con amabilidad e inter\u00e9s en ayudar a la persona, lo cual redunda en cuidar la reputaci\u00f3n de la instituci\u00f3n.<\/p>\n<p style=\"text-align: justify;\">Los trabajadores Fonture\u00f1os de diversas gerencias aprendieron a diferenciar las maneras inadecuadas de las formas correctas de conversar con el p\u00fablico que solicita un servicio y un producto, as\u00ed como tambi\u00e9n c\u00f3mo asumir una conducta responsable y respetuosa.<\/p>\n\n\t\t<style type=\"text\/css\">\n\t\t\t#gallery-1 {\n\t\t\t\tmargin: auto;\n\t\t\t}\n\t\t\t#gallery-1 .gallery-item {\n\t\t\t\tfloat: left;\n\t\t\t\tmargin-top: 10px;\n\t\t\t\ttext-align: center;\n\t\t\t\twidth: 16%;\n\t\t\t}\n\t\t\t#gallery-1 img {\n\t\t\t\tborder: 2px solid #cfcfcf;\n\t\t\t}\n\t\t\t#gallery-1 .gallery-caption {\n\t\t\t\tmargin-left: 0;\n\t\t\t}\n\t\t\t\/* see gallery_shortcode() in wp-includes\/media.php *\/\n\t\t<\/style>\n\t\t<div id='gallery-1' class='gallery galleryid-16514 gallery-columns-6 gallery-size-thumbnail'><dl class='gallery-item'>\n\t\t\t<dt class='gallery-icon landscape'>\n\t\t\t\t<a href='http:\/\/www.fontur.gob.ve\/?attachment_id=16515#main'><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"http:\/\/www.fontur.gob.ve\/wp-content\/uploads\/2026\/05\/photo_2026-05-19_14-10-38-150x150.jpg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" \/><\/a>\n\t\t\t<\/dt><\/dl><dl class='gallery-item'>\n\t\t\t<dt class='gallery-icon landscape'>\n\t\t\t\t<a href='http:\/\/www.fontur.gob.ve\/?attachment_id=16516#main'><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"http:\/\/www.fontur.gob.ve\/wp-content\/uploads\/2026\/05\/photo_2026-05-19_14-10-47-150x150.jpg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" \/><\/a>\n\t\t\t<\/dt><\/dl><dl class='gallery-item'>\n\t\t\t<dt class='gallery-icon landscape'>\n\t\t\t\t<a href='http:\/\/www.fontur.gob.ve\/?attachment_id=16517#main'><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"http:\/\/www.fontur.gob.ve\/wp-content\/uploads\/2026\/05\/photo_2026-05-19_14-10-49-150x150.jpg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" \/><\/a>\n\t\t\t<\/dt><\/dl><dl class='gallery-item'>\n\t\t\t<dt class='gallery-icon landscape'>\n\t\t\t\t<a href='http:\/\/www.fontur.gob.ve\/?attachment_id=16518#main'><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"http:\/\/www.fontur.gob.ve\/wp-content\/uploads\/2026\/05\/photo_2026-05-19_14-10-53-150x150.jpg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" \/><\/a>\n\t\t\t<\/dt><\/dl><dl class='gallery-item'>\n\t\t\t<dt class='gallery-icon portrait'>\n\t\t\t\t<a href='http:\/\/www.fontur.gob.ve\/?attachment_id=16519#main'><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"http:\/\/www.fontur.gob.ve\/wp-content\/uploads\/2026\/05\/photo_2026-05-19_14-11-03-150x150.jpg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" \/><\/a>\n\t\t\t<\/dt><\/dl><dl class='gallery-item'>\n\t\t\t<dt class='gallery-icon landscape'>\n\t\t\t\t<a href='http:\/\/www.fontur.gob.ve\/?attachment_id=16520#main'><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"http:\/\/www.fontur.gob.ve\/wp-content\/uploads\/2026\/05\/photo_2026-05-19_14-11-16-150x150.jpg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" \/><\/a>\n\t\t\t<\/dt><\/dl><br style=\"clear: both\" \/>\n\t\t<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>En aras de mejorar el trato con el p\u00fablico, este lunes 18 de mayo trabajadores de Fontur recibieron el Taller \u201cBuenas Pr\u00e1cticas de Atenci\u00f3n al Usuario\u201d, dictado por el Instituto <a class=\"more-link\" href=\"http:\/\/www.fontur.gob.ve\/?p=16514\">Leer M\u00e1s \u2192<\/a><\/p>\n","protected":false},"author":4,"featured_media":16521,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[5],"tags":[],"class_list":["post-16514","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-noticias"],"_links":{"self":[{"href":"http:\/\/www.fontur.gob.ve\/index.php?rest_route=\/wp\/v2\/posts\/16514","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.fontur.gob.ve\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.fontur.gob.ve\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.fontur.gob.ve\/index.php?rest_route=\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"http:\/\/www.fontur.gob.ve\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=16514"}],"version-history":[{"count":1,"href":"http:\/\/www.fontur.gob.ve\/index.php?rest_route=\/wp\/v2\/posts\/16514\/revisions"}],"predecessor-version":[{"id":16522,"href":"http:\/\/www.fontur.gob.ve\/index.php?rest_route=\/wp\/v2\/posts\/16514\/revisions\/16522"}],"wp:featuredmedia":[{"embeddable":true,"href":"http:\/\/www.fontur.gob.ve\/index.php?rest_route=\/wp\/v2\/media\/16521"}],"wp:attachment":[{"href":"http:\/\/www.fontur.gob.ve\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=16514"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.fontur.gob.ve\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=16514"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.fontur.gob.ve\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=16514"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}